Shipping Policy

Shipping Policy

Last updated: [08/23/2026]

Thank you for shopping with [Fenorae]. We aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are usually processed within [1–2business days] after payment has been received. Orders placed on weekends or public holidays will be processed on the next working day.

UK Delivery

We currently deliver throughout the United Kingdom.

  • Standard Delivery: [3–5 working days] — £[3]

  • Express Delivery: [1–2 working days] — £[5]

  • Free Delivery: Available on orders over £[50]

Delivery times are estimates and may occasionally be affected by courier delays, adverse weather, public holidays or other circumstances outside our control.

Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.

Incorrect or Incomplete Address

Please make sure your delivery address is correct before completing your order. If an order is returned to us because of an incorrect or incomplete address, additional delivery charges may apply to resend the order.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us at [email address] and provide your order number. We will do our best to investigate the issue with the delivery company.

International Delivery

[We currently only ship within the UK. / We also offer international shipping to selected countries. International delivery charges and delivery times are calculated at checkout.]

For any shipping questions, please contact us at [447460031803].